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Q- How long will it take for the Carpet to dry? A- Your carpet should dry in about 6-8 hours in MOST cases. Some of your areas that may have been exceptionally dirty may take longer. DURING SUMMER MONTHS LEAVING YOUR AIR CONDITIONER ON WILL HELP THEM DRY FASTER. The air conditioner removes humidity and produces dry air. Q- Will you move the furniture when you clean? A- Yes, we move most expected items. We do “not” move electronics (sorry, our insurance does not cover us for any damage). We also do not move fish-tanks, china cabinets, pool tables or other excessively large, heavy or fragile furniture. If your not sure just give us a call. Well let you know. Q-Will ALL the stains in my carpet come out when you clean? A- Most stains should come out of your carpets. If you had your carpets protected with a product like “scotch-guard” it is very likely any stains you may have will be removed with steam cleaning. Some red, yellow, blue & green stains are difficult and may need advanced techniques to remove them which is not included in our standard cleaning costs. Q- I have pet stains, will they come out? A- Yes, most pet stains should come clean. It does depend on how long the stains have been there and how significant they are. If you have a few spots our standard cleaning usually takes care of them...if you have many spots there may be additional cost to remove them all. Significant Issues in Pad or Sub-floor may require more involved services to solve the issues. Give Us A Call To Talk if you think your issues is “Significant”. :) Q- How do you calculate the cost to clean a large area like my basement? A- We charge by the room and each room/area is up to 200 sq.ft. so a basement or loft area could easily be room X2 or even room X3. Q- How long will it take you to clean my carpet? A- Our truck mounted machines are specialy designed to allow us to provide extreme resluts quickly! We usually plan on 30 minutes or less per room/area (up to 200 sq.ft.) Our “whole house special” usually takes us about 2 hours give or take 30 minutes. |
